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No module available after successful installation on DNN6
Last Post 09/20/2011 1:23 PM by Zap. 2 Replies.
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Zap
New Member
New Member
Posts:2


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09/19/2011 8:44 AM
Hi,

First ever install of DMX (DMX Newbie). Not new to DNN however.
Have a DNN 6 Pro instance. Intallation of DMX 5.03.09 initially succeeded with no errors whatsoever.

However there is no Document Exhange Professional module available.

Modules > Add >
Host > Extensions
Admin > Extensions

Trying to install a second time errors out stating that all the SQL components already exist.

I check \DesktopModules\Bring2mind\DMX\ folder and there is only one file - Install.05.03.00.SqlDataProvider.

Have I missed something?

Thanks.
Peter Donker
Veteran Member
Veteran Member
Posts:4536


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09/20/2011 11:07 AM
Hi Todd,

Sounds like a timeout. This is a weakness in the DNN installing extensions design and there is no way around this unfortunately. If, during the installation process, IIS decides that enough is enough (timeout) it kills whatever is happening. During installation this can be very annoying and difficult to recover from. In your case it seems to have timed out during or just after the running of the SQL install scripts. There are 2 things to do right now:

1. Roll back manually
Since there is no record for the module in packages you need to pull out the module by hand. I've tried to make this as easy as possible. First: all SQL elements (tables/sprocs/views/functions) are prefixed with "DMX_". This should make them easy to find and delete. Second: all content of the module either goes to the bin folder (dlls prefixed by Bring2mind) and to the module folder. Finally: there is a little bit of cleanup still left: check the web.config and make sure all lines with "Bring2mind" in them are erased. There are some modules and handlers that get installed you see. And then also make sure that in the DesktopModules table (i.e. SQL) there is no record for Document Exchange. Delete if necessary.

2. Set the executionTimeout in your web.config. I describe this in the installation manual. Set it to a generous but not ridiculous amount. Something like 240 will give any process 4 minutes to complete (default is 90 secs!)

Now you're ready to try again.

Peter

Zap
New Member
New Member
Posts:2


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09/20/2011 1:23 PM
Thanks Peter,

I was able to follow your instructions and then install it again without a problem.

Thanks for your help!
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