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Unable To Activate
Last Post 03/09/2008 5:55 PM by Paul Deschenes. 2 Replies.
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Paul Deschenes
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Posts:33


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03/09/2008 1:24 AM

DNN 4.8.1, DMX 4.0.2

I just purchased and have tried web service, post and manual. The icon just spins forever and nothing happens. I do keep getting emails saying my activations keep decreasing, so I'm sure I'm at 0 by now. No event log information either. Thanks

 

Paul Deschenes
New Member
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Posts:33


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03/09/2008 1:25 AM
Wait, there was an event log error:

AssemblyVersion: 04.08.01
PortalID: 0
PortalName: AdvologixDR Virtual Data Room And Document Management
UserID: 1
UserName: host
ActiveTabID: 97
ActiveTabName: Virtual Data Room
RawURL: /DataRooms/VirtualDataRoom/tabid/97/ctl/License/mid/420/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://dr.advologix.com/D...mid/420/Default.aspx
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.12) Gecko/20080201 Firefox/2.0.0.12
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 80105fc0-6cd0-42ae-a0bb-1c08d0a7707d
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: Bring2mind.DNN.Modules.DMX.Controls.Admin.License.ᜀ
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at Bring2mind.DNN.Modules.DMX.Controls.Admin.License.ᜀ(Object A_0, EventArgs A_1) at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e) at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:
Server Name: EV1SERVE-3AALQP
Paul Deschenes
New Member
New Member
Posts:33


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03/09/2008 5:55 PM
OK, I have figured this out. It has to do with compression being turned on. I have disabled compression, in my case the HTTPCompression module from Sanibel Logic and I was able to gen an activiation. I'm guessing your AJAX library has some issue with it.
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