My first attempt to install DMX4 used the default httpRuntime value for executionTimout, resulting in an error. So, as recommended in the doc's I increased this value to 300 seconds and installation appears to stall at about the same point, only now instead of getting a request timeout, my web session timesout after 30 minutes of idle time. Database tables do get created but there was no  modification to the web.config and no trace of the module in my desktopModules folder.  Folder permissions look fine.

How can I troubleshoot?

 

Hi Mark,

You've done everything just right. I'm surprised it would take that long. I work behind a 600K line often and the upload will take around 3 minutes, so setting it to 240 is already sufficient. To give myself some margin I set it to 480. But 30 minutes means it is broken.
Here are a couple of suggestions:
1. Use IE and Fiddler (www.fiddler2.com) to detect a timeout. Fiddler will show on your session that it has timed out with a corssed out red circle. Check Fiddler documentation about that. This way you know for sure it was a time out
2. You can try to remove the help documentation from the module. Open the installation zip and extract 'resources.zip'. Then remove the word documents from that zip. Put the 'resources.zip' back into the main zip and it should be a lot smaller.

Remember that a broken installation needs to be cleaned up. Go to the database and manually uninstall all parts that 'made it through'. Check the installation manual for indications where you can find these bits and pieces.

Peter