Hi we purchased and after doing the install I am getting the following error. I am not sure what to do but I need help asap.

Error: Plans 1 is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\dnn\79537f45\e73f093a\App_Web_dispatch.ascx.10da481b.qy5zew2x.0.vb(53): error BC32206: Indirect reference is being made to assembly DotNetNuke version 4.9.2.66, which contains 'Bring2mind.DNN.Modules.DMX.Dispatch'. This Project references a prior version of DotNetNuke version 4.9.0.85. To use 'Bring2mind.DNN.Modules.DMX.Dispatch', you must replace the reference to DotNetNuke with version 4.9.2.66 or higher. ---> System.Web.HttpCompileException: c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\dnn\79537f45\e73f093a\App_Web_dispatch.ascx.10da481b.qy5zew2x.0.vb(53): error BC32206: Indirect reference is being made to assembly DotNetNuke version 4.9.2.66, which contains 'Bring2mind.DNN.Modules.DMX.Dispatch'. This Project references a prior version of DotNetNuke version 4.9.0.85. To use 'Bring2mind.DNN.Modules.DMX.Dispatch', you must replace the reference to DotNetNuke with version 4.9.2.66 or higher. at System.Web.Compilation.AssemblyBuilder.Compile() at System.Web.Compilation.BuildProvidersCompiler.PerformBuild() at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath) at System.Web.UI.TemplateControl.LoadControl(String virtualPath) at DotNetNuke.UI.Skins.Skin.InjectModule(Control objPane, ModuleInfo objModule, PortalSettings PortalSettings) --- End of inner exception stack trace ---

You'll need to upgrade your DNN installation to the minimum required version 4.9.2. We advise to go to 4.9.5 at the very least (this is a low risk upgrade from your version as it just contains bug fixes). Furthermore: support for DNN 4 will fade across the industry (including from us) once DNN 6 begins to roll out (this summer). DMX 6 will not be available for DNN 4. So please plan for upgrades.

Peter

Thank you for you help I upgraded the site and now have it running correctly. The problem I have now is I don't see the drop down for activation.

Please log in as host and switch to edit view in DNN. You should see the triangle appear next to the module title.

Peter

I am logged in as host and the only time I see the triangle is in design view. And activation is not listed. I am using the basic DNN Gray skin

Yes, but you see "License" on that dropdown menu, right? You click that. It should be in edit view by the way. I've never seen it hidden in edit view on a DNN standard skin.

Peter

When I click on Edit view I do not see the triangle only in design view. In design view I do not see license.

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.0; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E)
Timestamp: Wed, 8 Jun 2011 14:36:06 UTC


Message: 'this.container.parentNode' is null or not an object
Line: 109
Char: 4
Code: 0
URI: http://www.thebannettgrou....controls.dnnmenu.js


Message: 'this.container.parentNode' is null or not an object
Line: 109
Char: 4
Code: 0
URI: http://www.thebannettgrou....controls.dnnmenu.js

I also get this error message in IE

Message: 'this.container.parentNode' is null or not an object
Line: 109
Char: 4
Code: 0
URI: http://www.thebannettgrou....controls.dnnmenu.js

OK, you're having an issue here. Try the following: empty your browser's cache (i.e. all cached files). Then refresh the page. Still not working? Do you see the three panel layout typical of DMX? If not you have probably switched on whitespace filtering (Host Settings page near "performance") which you should not do.

Peter

Yeah it is really strange. I did empty the cache files and refreshed teh page. I do see the correct layout for DMX

The errors are generated by DNN (dnnmenu.js), not DMX. By the looks of it you have a skin issue. Can't be 100% sure though.

Peter

Thank you I finally got it working. I created a new page and add the DMX module to that page rather than trying to add it to an existing page. I do have a question. Is there a way to see who is downloading the files?

The admin sees a log in the details and the DMX_Log table in SQL keeps record of all actions. You can use any SQL reporting module if you need to extract data from there.