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Very large file update fails
Last Post 07/15/2011 1:53 PM by Bruce M. 3 Replies.
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Bruce M
New Member
New Member
Posts:22


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07/14/2011 8:22 PM
I am trying to upload a 1.6gb file. I can see that the progress bar does get all the way to the end, but it does not proceed to the next step of the DMX file add process but instead goes to my application's home page. No errors are displayed.

I looked at the server's event viewer for Applications and I see a web event as follows:
Event code: 4005
Event message: Forms authentication failed for the request. Reason: The ticket supplied has expired.
Event time: 7/14/2011 11:03:47 AM
Event time (UTC): 7/14/2011 6:03:47 PM
Event ID: ac7da0dcc0e84ea9a144886f1ac2948a
Event sequence: 15264
Event occurrence: 1
Event detail code: 50202

My web.config settings for uploads are:
maxRequestLength="2048000" requestLengthDiskThreshold="16384" executionTimeout="72000"

What I think might be happening is that it has been so long (4 hours or so) since the upload started that something has gone away (the "ticket"?) but I don't quite know what this is or how to fix it.

Note that prior to increasing the web.config parameters above I had been getting an OutofMemory exception. Now it gets "done" but can't take the next proper step in DMX.

Any insights would be greatly appreciated.

Bruce
Rob Ralston
Basic Member
Basic Member
Posts:164


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07/14/2011 8:59 PM
Hi Bruce,

Based on the error, I would have to say the forms authentication timeout is occuring, which is different from the IIS executionTimeout.

Look for:

<form>s name=".DOTNETNUKE" protection="All" timeout="60" cookieless="UseCookies" />


And adjust the timeout (in minutes) to your needs. e.g., above is a timout of 60 minutes.

Also, check your application pool settings and make certain it is not automatically recycling the worker process during the upload timeframe.

Hope this helps.

Rob
Bruce M
New Member
New Member
Posts:22


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07/14/2011 9:24 PM
Rob,

Thanks for the quick reply. The form timeout was 60 so I increased that. The pool setting looks ok. So I guess I'll know if this did the trick in four hours or so.

Bruce
Bruce M
New Member
New Member
Posts:22


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07/15/2011 1:53 PM
Great news. The upload worked. Thanks again, Rob, and I hope this information is useful to others as well.

Bruce
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