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DMX Search - Data could not be loaded
Last Post 04/16/2012 8:43 PM by Erik Lee. 4 Replies.
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Erik Lee
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Posts:4


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04/12/2012 10:07 PM
I keep getting the error "Data could not be loaded" when trying to perform a search from inside DMX (tools | search).

I am on 2008 R2, using the 2003 Indexing Service.
DotNetNuke 5.0.0
Document Exchange Professional - 5.1.0
I am using ISRemoteSQLSearchProvider as the Search provider for DMX.
Peter Donker
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Posts:4536


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04/16/2012 11:25 AM
Are there any error messages in the event log of the site? Or using Fiddler you can see what the actual response was from the server during the Ajax callback for the search. Normally you can spot the error using that tool as well.

My gut feeling is that the search provider is having issues. But the exact issue might be determined using the above.

Peter
Erik Lee
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04/16/2012 5:28 PM
Thanks for your reply.
There were no errors in the Error Log for DotNetNuke.

After reviewing your forum posts, i have decided to switch to Lucene as teh search provider. Now i have an odd issue:

Current site - I completely removed DMX, installed DMX 5.3.9, prepared the portal, added a pdf, re-indexed...no results when searching contents, but i get results when searching filename.

New Site - I created a brand new web site - DNN 5.0 (just like the current site above), same skin. installed DMX 5.3.9, prepared the portal, added a pdf, re-indexed...it can find the pdf by its contents.

So there is an issue with the Lucene engine only on my current site. These 2 websites are on the same web server, using the same SQL server. I used Luke to verify that Lucene is not indexing pdf content on current site, but is indexing pdf content on new site.

Erik Lee
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Posts:4


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04/16/2012 8:13 PM
I know this is not a Lucene support forum, but i am hoping that someone has come across something on this type of issue.

Maybe a configuration setting? I'm not sure, i don't know anything about the Lucene search engine.

I don't believe the issue is related to DNN or even DMX.
Erik Lee
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04/16/2012 8:43 PM
After playing around a little bit, I have found that changing the App Pool | Enable 32-Bit Applications has to be set to False.

In my earlier examples, one website was set to True and it did not work, the other was set to False and it worked.
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