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Search returns no result
Last Post 05/22/2012 11:01 AM by Peter Donker. 1 Replies.
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Bert Carrington
New Member
New Member
Posts:3


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05/17/2012 11:48 AM
Hi,

I had Document Exchange Lite 03.07.02 installed on DNN 5.6.2 with no issues, I recently purchased DMX Pro 6.0.02. I followed the installation steps in the manual and the installation went okay without any error. I also ran the scripts under the Admin to migrate from DMX 3xx to 4xx. All the files structure from the previous version also carried over without issues. In addition i ran the scripts to do the re-indexing et all. The search provider is set to the Lucene Search Provider.

The problem is that whenever i run a search, no results are returned whatsoever. i added new files and tried to search for them with no luck either.

Can you help resolve this?
Peter Donker
Veteran Member
Veteran Member
Posts:4536


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05/22/2012 11:01 AM
Hi Bert,

Indexing depends on the ability of DMX to use the server's iFilters. This can be locked down by the server in several ways. To debug this I suggest to upgrade to 6.0.3 already. Then upload a plain text file with some text in it. See if this document can be found. If so then the issue is definitely with the iFilters. If not then there is an issue with Lucene.

Peter
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