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WebDAV problem: Can't save back to Site.
Last Post 12/03/2010 10:44 PM by Peter Donker. 35 Replies.
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Scott
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09/18/2007 3:10 AM

I'm using DMX 4.0.1 and  have WebDAV 'allowed' on IIS and I updated the WebDAV verbs as instructed in the manual.   When I click 'Open in ..." the appropriate application is started, but I cannot save the file back to the site.  When using MS Word, the title shows that the file is "Read-Only".  Although I don't use the default location for files, I checked to ensure that the appropriate permissions exists (they are the same as those for the site).  I also checked to ensure that the files themselves are not write protected.  Going further (probabaly too far), I actually shared the directory and allowed the same permissions provided for the site.  Regardless, I cannot save a file back to the site.  Thoughts?

Thanks.

Scott

Peter Donker
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09/18/2007 10:21 AM
Hi Scott,

Is the module activated? Check by trying an edit or add through the web interface. The module will not allow an edit if not activated.

Peter
Scott
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09/18/2007 4:13 PM

Hi Peter,

Yes, the module is activated and I am able to add a new document as well as edit the documents attributes. 

Thanks.

Scott

Scott
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09/19/2007 4:58 PM

Peter,

I should add that the "Open in Word/Excel/..." feature is inconsistent.  Sometimes the application is started, but most of the time nothing happens.  If it helps, I have two servers; one for the database and the other for the application.  At this time, the directory for the DMX files resides on the app server, but on a different drive.  It is not located in the default location.  Lastly, I tried add the POST verb, but this did not work.  I'm looking at the Microsoft site for similar issues, but haven't found anything yet. 

Thanks.

Scott

Peter Donker
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09/23/2007 9:53 PM
Hi Scott,
I don't have an explanation for any inconsistency, but here's more info on WebDAV. There is a crucial stage to identify. When you select 'Open in Word' for instance, it is an already present ActiveX control that gets told to start up Word. Your browser needs to allow this to happen. This usually means moving the site to 'Local Intranet' and it will prompt for the activeX control to be allowed to start. You can check these settings in internet security. If prompted and you click OK then at least Word should start as program. It then attempts to download the file (you'll see a progress bar) and then open it. Can you see any of these discrete events happen?
Peter
Scott
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Posts:39


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09/24/2007 5:52 AM

Hi Peter,

Yes I do see these events and my site is in the "Local Intranet".  Sometimes the application starts, and sometimes it doesn't.  However, one thing that has been consistent; I haven't been able to save anything directly to the site.  In all instances, the application's title shows "Read-Only".  As such, when I try to save the file, the application automatically opens the "Save" dialog and attempts to save the file to my local drive.  Are there any access settings that I need to consider?

Thanks.
Scott

Rob Ralston
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Posts:164


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09/24/2007 2:58 PM
Hello Scott,

Do you have URLScan installed on the IIS Server?

Rob Ralston
Scott
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09/24/2007 5:06 PM

Hi Rob,

Good idea and thanks for the feedback.  I didn't build the system, so I wasn't sure if URLScan was installed.  However, to be sure, I checked all of the apps and services and discovered that it is not installed. 

Thanks.
Scott

Peter Donker
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09/24/2007 5:20 PM
Hi Scott,

Compression, White space removers? DSLocalizator? Any of those installed? In fact: is there anything installed which might interfere with the http stream?

Peter
Scott
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09/24/2007 11:18 PM

Hi Peter,

Together, you and Rob are quickly exposing my limited systems knowledge.    I used to be a software engineer, but moved into the business world about 6 years ago.  So, while I am somewhat conversant about these topics, I must admit that I'm a little rusty.  So, please forgive me if I don't respond adequately to your questions.

With regard to the HTTP stream interference, I don't believe that this is the case.  Please let me know if I'm incorrect.  From my limited knowledge, I'm assuming (and I know that this is a bad thing to do) that if I can right click on a file, start the application (like Word/Excel), and see the content, that the HTTP services are configured and working properly.

Anyway, I'm not sure that my analysis is correct.  My guess is something related to permissions or access since the file can be read but not saved.  Thanks.

Scott

Scott
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09/24/2007 11:30 PM

I forgot to mention that I don't have any of those apps or services installed.  This is basically a plain vanilla Windows Server 2003 - Enterprise Edition - SP2.  Nothing fancy.  As for the network, that is a different story.  I don't know anything about it, and from what I understand it is fairly complicated (multiple firewalls, various subnets, etc.).  However, since I do get the app started and it does retrieve the file contents, I'm guessing that my access is configured properly.

Thanks.

Scott

Peter Donker
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09/25/2007 9:36 AM
Hi Scott,
I don't think anyone in IT can quite grasp all the complexities. At this point my mind draws a blank on this issue. Is there a way I could see the installation from here? Drop me an email if you like.
Peter
Laverne Douglas
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09/25/2007 6:38 PM

Peter:

I am also experiencing this problem. WebDAV is configured as specified, triple checked. When I read the direction I see no mention of set WebDav "allowed" on IIS. Am I missing something?

Also when "Accessing WebDAV from MS Office", when I direct Word to dmxdav.axd on site.com, I don't see anything and cannot save a new file. There are currently 500 documents and collections in DMX.

Peter Donker
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09/26/2007 12:35 AM
Hi Laverne,

You need to make the adjustment in IIS as described in the installation manual. That's all. There is no 'allowed' setting on IIS.
What url did you use to get to the content? 'http://mysite/dmxdav.axd', 'http://mysite/dmxdav.axd/', or 'http://mysite/dmxdav.axd/foobar', etc?

Peter


Scott
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09/26/2007 12:56 AM

Hi Peter,

Actually there is an 'Allowed' setting in IIS.  In the Web Server Extensions, you have to 'allow' WebDAV.  I believe the default is set to 'Prohibit'.  I'm not positive, but if this is not allowed, I don't believe the module will work.

Scott

Scott
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09/26/2007 1:00 AM

I forgot to mention that I have WebDAV allowed and also carefully reviewed the Installation instructions that you provided.  I even checked each one off as it was accomplised, then went back and circled the checks when I confirmed my work.  Thanks.

Scott

Laverne Douglas
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09/26/2007 1:04 AM
Peter:
As a further check I had an partner verify my settings and all is right.

I used "http://mysite/dmxdav.axd".
To use Windows Exploer is browsing the same structure as:
e.g. In DMX:
Document Exchange
Admin
Publications

So should I use:
http://mysite.ca/dmxdav.axd/admin
http://mysite.ca/dmxdav.axd/publications

Thanx
Laverne Douglas
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Posts:47


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09/26/2007 1:34 AM

Scott:

Is this in reference to the WebDAV installation described from Microsoft. They want to setup WebDAV using Add/Remove Windows Components. This is a subcomponenet of the World Wide Web Service. 

I do not have the Web Server Extensions tab available on my server.

Thanx

Laverne

Scott
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09/26/2007 2:22 AM

Hi Laverne,

Interesting.  I didn't actually build the develoment server that I'm referencing with regard to this particular problem.  Unfortunately, I also don't recall what I did when building the production server.  I may have used the Add/Remove components or I may have selected an option to add WebDAV during the installation process.  I vaguely recall using the add/remove components. 

The Web Server Extensions should be visible from the IIS Manager and include items like, Active Server Pages, ASP.NET, FrontPage Server Extensions, Internet Data Connector, Server Side Includes, and WebDAV.  For each, there is an 'Allow', 'Prohibit' and 'Properties' button. 

If you add the Web Server Extensions, I believe it will install (or at least reference) httpext.dll for the WebDAV features.  I'll be very interested to see if you get this resolved by adding the extensions. 

Scott

 

Peter Donker
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09/26/2007 9:55 AM
The WebDAV extension in IIS is a different beast. It does not touch the DNN installation. The WebDAV in DMX was custom written and provides the same functionality. AFAIK IIS does not use the allow setting to interfere with traffic to DNN/DMX. It is purely meant so you can set up a WebDAV drive somewhere on your server.
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