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Opening documents at the exact same time yields errors
Last Post 10/03/2007 8:26 PM by Peter Donker. 3 Replies.
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ej brewer
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10/02/2007 7:27 PM

I have an emergent situatuion with my client install.  They are in a networked AD installation.  If the users try to click on seperate documents at the same exact time it will open up the first document clicked for both users.  This is regardless of what machine they are on and regardless of what area of the facility.  I know it sounds impossible, but I tested the daylights out of this and it is the case.  Happens without fail.  If you wait a couple seconds between clicks then it pulls the correct doc.  This is huge for their launch in which they should never have to worry about whether people are opening docs at the same time.  Please advise ASAP

Peter Donker
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10/02/2007 8:08 PM
Which exact version is this of DMX? I believe all caching was taken away on the download url.
ej brewer
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10/03/2007 12:17 AM

Peter -

 

I just sent you a login to my site.  I upgraded all the way up and exactly the same thing.  If a document download link is clicked on and then another one on another computer is done with 3 seconds of the original, it will display the file clicked on the first.  Its like a very weird yet devastating to the client cache issue.

Peter Donker
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10/03/2007 8:26 PM
Hi EJ,
I didn't even need to log in. I did some more research and found that a fix in DMX 3 from a few weeks ago did not permutate to DMX 4. I'll have this fixed in the next release. If you want you can test the fix as follows: open DesktopModules/Bring2mind/DMX/Download.aspx in notepad and remove the second line (i.e. the one with the cache statement). Now try it again (maybe reset IIS to make sure all memories are empty).
Peter
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