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Last Post 12/15/2006 10:31 AM by  Peter Donker
Change from address in subscription email
 6 Replies
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Lee Cottrell
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Posts:6


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02/10/2006 4:42 PM

    Guys,

    Can someone tell me how to change the from address on the subscriptions email please.

    Sorry if I am being dumb.

    Cheers

    Lee

    Peter Donker
    Veteran Member
    Veteran Member
    Posts:4536


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    02/14/2006 3:18 PM
    Lee,
    By default it tries to use the address of the one who has operated on the document. I've never seen this question before and I'll note this in the request list.
    Peter
    Lee Cottrell
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    Posts:6


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    02/14/2006 3:23 PM
    Ahaaa... so as I was compiling the Intranet for our company at first (so therefore uploading all the documents / folders) it will use my email address, or is it the email address from the license page?

    I don't mind too much but I whink it is something that should be added to the settings as if the person who's email address is there leaves the company then their email account etc will be disabled, also I would rather have it as an address of a public folder for the whole Intranet.

    Cheers for the reply.

    Best wishes

    Lee
    Peter Donker
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    Posts:4536


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    02/14/2006 3:42 PM
    It is the address of the 'currently logged in user'. So if you edit something, all subscription accounts will receive an email notification of the edit with your email address as sender ... So presumably it will not conflict with the situation you mention as someone who has left cannot log in any more and hence not make any more changes.

    Peter
    Lee Cottrell
    New Member
    New Member
    Posts:6


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    02/14/2006 3:54 PM
    Thanks for the info.

    Best wishes

    Lee
    Katrin Nunez
    New Member
    New Member
    Posts:8


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    12/15/2006 8:12 AM
    Hi Peter,
    For our purposes, we need to have the From Address of the email notification to be set to the customer support email address of our company, unlike the case now where it is the address of the currently logged in user. Is there a way we can implement this?

    Thanks,
    Kat
    Peter Donker
    Veteran Member
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    Posts:4536


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    12/15/2006 10:31 AM
    Hi Katrin,
    Since a number of versions it is the portal admin that is the from address. It is not editable.
    Kind regards,
    Peter Donker
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