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Can't view files on mobile
Last Post 05/21/2015 10:42 AM by Peter Donker. 1 Replies.
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Jackie McGrouther
New Member
New Member
Posts:1


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03/10/2015 12:07 PM
I am running DNN 07.02.00 with Document Exchange 6.1.8.

When viewing on a mobile device (Iphone, Ipad etc) we can see the files and the folder structure perfectly but are unable to open word documents or PDF's.

Any help with this would be much appreciated.

Many thanks

Kind regards

Jackie
Peter Donker
Veteran Member
Veteran Member
Posts:4536


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05/21/2015 10:42 AM
DMX offers download links. This tells the browser to download a file. But it is up to the device to decide what to do with it. I'm not sure if what you're epxeriencing is due to the version of DMX, your specific settings in DMX or the way the iPad is configured. By default many file formats are configured to prompt the browser to download (and not view inline). Since iPads etc don't have a hard disk in the classic sense, it might be that it gets refused.
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